Kathy is extremely thorough and very keen on being able to assess a situation and quickly summarize what she sees as areas for improvement, and then comes up with solutions that match the needs. She does this by drawing from her own extensive experience, and can quickly put herself in our shoes and look at things through our eyes. She is also quick at assessing individual employee strengths and weaknesses, and people are willing to be honest with her about their skills and abilities, roles and their future. Easy person for staff to talk to, and they warm up to her quickly and effortlessly. Kathy is very responsive, and she’s so pleasant to work with.