I’ve worked with a lot of consultants in the business world. To have someone [like Kathy] who has walked in my shoes and is a wealth of knowledge and experience, and understands the culture of our company, and then is able to help me where I am is invaluable. I look forward to our calls and meetings because I always walk away with these gems that I can put into practice immediately. The value in working with Kathy is I’m not taught a bunch of conceptual theories; I’m equipped with real tangible nuggets I can put into practice and see that they work. I enjoy my job and feel like I can do it well, and that’s because of Kathy.